
Comprehensive Voice AI solutions — voice agents for inbound and outbound calls, customer service automation, admin/back-office tasks. One platform that takes the burden off your shoulders.


How we help: automated voice + customer and admin services
Voice AI Agent-calls handled 24/7
The AI agent answers incoming calls, collects data, runs forms, books appointments, or opens tickets — in a human voice, but automatically. It can also be deployed for outbound calls: order confirmations, reminders, follow-ups.


Automatic call handling — no live staff needed
English + multiple EU language support
Form filling: name, order, callback, ticket creation
Outbound calls: payment reminders, follow-up, upsell
Appointment booking & confirmation
If needed — seamless transfer to a live agent


24/7 Customer Service — powered by AI, with a human touch
Instant answers to frequently asked questions — in a matter of minutes. Calls about orders, status updates and customer requests, information inquiries and callback requests are all handled automatically. A human voice, less waiting, less stress.
Handling FAQ calls
Order status, opening hours, frequently asked questions
CRM integration
Automatic recording of customer data + history
Multilingual customer service
— for international or multi-market companies
Ticket creation & initiating ticket system based on voice input
Scalability
Costs don’t increase proportionally even with higher call volumes
Admin burdens?AI takes them off your shoulders
It’s not just calls — administration, data entry, back-office processes, callbacks, reminders, status inquiries — all can be automated. Forget manual data input and human errors.


Phone data capture
Orders, customer details, callback requests
Data entry into CRM / ERP
Order status inquiry and feedback via voice or SMS
Payment reminders
debt collection via outbound calls
Accelerating admin processes & minimizing errors


Why choose us — not just technology, but a partner
We are a small, agile team that understands the SME world — not a call center, but human-centered support. Simple implementation, quick setup, flexible customization. You decide, we adapt.
Quick onboarding & no-code setup
Configuration tailored to individual needs
Human-sized team — personal support
Emergency support, fine-tuning, continuous development
Full EU compliance, GDPR security
Get started – just 4 steps
15-minute free consultation — we map out your needs
Define use case & select target task
Voice AI configuration + testing phase
Go-live + support + fine-tuning
Are you ready to let technology work for you?
Automate smartly — boost efficiency while keeping the human touch.
Location
1103-11871 Horseshoe Way, Richmond, BC, V7A 5H5, Canada
Hours
Mon.-Fri. 9:00-18:00
Sat. -Sun. Closed
Contacts
+447344711854
hello@friendlyai.studio




